Bm Guan

about

I am a restaurant operations professional with more than 20 years of food-service experience, including nearly 10 years as the founder and general manager of a Chinese restaurant in San Diego. I can manage day-to-day restaurant operations, budgets, profit and loss analysis, food purchasing, inventory, staffing, scheduling, training, and performance management. I bring hands-on expertise in Cantonese cuisine, menu development, food quality standards, sanitation, customer service, and local marketing. I have introduced online ordering and third-party delivery platforms to streamline order flow and improve customer convenience. I am comfortable working in fast-paced environments, collaborating across front- and back-of-house teams, solving operational problems, and building positive customer and employee relationships. I am ready to support a management team by improving efficiency, service quality, and business performance.